Inclusive Language
Words matter. Make them count.
Learn how small changes in the way we speak and write can help people feel respected, safe, valued and included.
Why This Course Matters
The words we use can build trust, strengthen relationships and support a person’s dignity — or unintentionally make someone feel judged, excluded or misunderstood. This course helps workers communicate with greater awareness, respect and confidence while supporting truly person-centred care.
What You Will Learn
Learn what inclusive language is, why it matters, which words and phrases may be outdated or stigmatising, and how to use more respectful alternatives. You’ll also explore how to avoid assumptions, ask respectful questions, use inclusive language in progress notes and handovers, and communicate appropriately across disability, culture, gender, mental health, ageing and diverse identities.
Who this course is designed for
Designed for people working across care and support environments.
ENROL NOW!
