Psychosocial Care Skills for Workers
Recognise. Respond. Support with confidence.
Build the practical skills to provide safe, respectful and person-centred support to people experiencing psychosocial disability or emotional distress.
⏱ 45mins | 💻 Online | 🏆 Certificate on completion
Why this course matters
Support workers are often among the first to notice changes in a person’s mood, behaviour or wellbeing. Understanding psychosocial disability and knowing how to communicate, respond, document and escalate concerns appropriately helps workers provide safer, more respectful support while staying within their professional role.
What you will learn
By the end of this course, participants will be able to:
- Understand psychosocial disability and recovery-oriented support
- Recognise signs of emotional and mental distress
- Use effective communication and de-escalation strategies
- Apply trauma-informed approaches
- Know when concerns need to be reported or escalated
- Understand duty of care and safeguarding responsibilities
- Maintain safe professional boundaries
- Document psychosocial observations objectively
- Support participant wellbeing while also maintaining worker wellbeing
Who this course is designed for
Designed for people working across care and support environments.
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